Shipping policy
SHIPPING POLICY
Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may vary depending on product availability and which fulfillment partner handles your order.
Shipping Locations
We currently ship to:
- Canada
- United States
- United Kingdom
Delivery Times
Estimated delivery times vary by destination and fulfillment location:
- Canada: 5-10 business days
- United States: 7-14 business days
- United Kingdom: 7-14 business days
Please note that delivery times are estimates and may be affected by customs clearance, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order total.
For UK orders: Shipping fees apply and will be displayed at checkout.
International Orders & Customs
Orders shipped internationally may be subject to import duties, taxes, and customs fees determined by your country's customs office. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs. We have no control over these charges and cannot predict what they may be.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your delivery.
Multiple Items
If you order multiple items, they may ship separately from different fulfillment centers to ensure faster delivery. You may receive multiple tracking numbers.
Shipping Delays
While we strive to meet our estimated delivery times, delays can occasionally occur due to high order volume, customs processing, weather conditions, or carrier issues. If your order is significantly delayed, please contact us.
Contact Us
If you have questions about your shipment, please contact us at xxmediamarketing@gmail.com or 250.682.7065